SHIPPING & RETURNS

House of Hair Shipping & Returns T&C

FREE NZ Shipping on all orders over $80!
All Orders will be sent via courier.
Once your payment has been made you will be sent the tracking ID 
Please allow 1-3 Business days for delivery

Orders under $80 will be charged a $5 shipping fee. 

COURIER PROVIDER
House of Hair uses the NZ Courier Post Service
Please allow 1-3 Business days for delivery 


RETURNS / REFUND 
In the occasion that your item has been received damaged or faulty, then please contact us within 3 days of your items being delivered to express your concern of a return. If your item is received faulty or damaged then you can contact our team to move forward with the returns process.
Email your concern to
houseofhairnz@gmail.com
Please state your order number and attach photos to the email with reasonings of your return & do not dispose of these items as we may request it to be sent back to us 

Please note there will be no returns/refunds on sale items and no returns on hairbrushes or accessories eg for hygienic reasons.

RETURN ADDRESS
House of Hair
59 Main Road, Shop 7 
Pleasant Point 7983

South Canterbury 
New Zealand

Ph: 03 6147470