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Hair Extension Training Course T&C



In these Terms: 

  • Content¬†means all materials and information provided with the Course, including videos, workbooks, photographs, software;
  • Course¬†means any course of instruction that you receive from us and includes any Content;
  • Intellectual Property¬†includes copyright, patent rights, designs and registered designs, trade marks, rights in relation to confidential information and any other intellectual property rights (registered or unregistered) throughout the world;
  • Loss¬†includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, whether direct or indirect loss;
  • Personal information¬†means information about an identifiable, living person;
  • Services¬†includes Courses and other services provided by us to you;
  • Terms¬†means these terms and conditions titled ‚ÄúCourse Terms and Conditions‚ÄĚ;
  • We, us or our¬†means¬†Charlotte Barlow trading as Ribbon & Rose Hair Extensions;
  • Website¬†means¬† and/or
  • You¬†means you or, both you and the person on whose behalf you are acting.
      1. These Terms apply to any Course that you receive from us. 
      2. You agree to be bound by these terms and conditions. 
      3. We may amend these terms and conditions from time to time and these changes will be deemed to be immediately incorporated into and form part of these Terms. By continuing to visit and use our website and purchase our  products and Services, you will signify your agreement to be bound by the amended Terms. We encourage you to read our Terms and check back often.
      4. These Terms are governed by the laws of New Zealand.
      5. If you do not agree to these Terms, you are not authorised to access and use the Course, and you must immediately stop doing so.
      1. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. 
      2. You affirm that you have also completed, or are planning to complete, hands-on training in relation to the subject matter of the Course before providing services to others.
      1. We offer all Services and products as set out on the Website or Course information.
      2. We reserve the right to amend these prices and our products and Services at any time.
      3. The details of our products and services including duration and content is provided on the Website or as provided to you.
      4. All items are subject to availability. We will inform you as soon as possible if the products and services you have ordered are not available.
      1. All pricing is in NZD. Prices are subject to change without prior notification and may differ from other sites, stockists or providers.
      2. All Services and products purchased through the Website are payable upon purchase through our payment system on the Website.
      3. Products and services that are not ordered directly from the website are to be paid by the payment methods set out in our invoice, which include payment by direct credit to our bank account.
      1. Delivery will occur upon receipt of payment for all online products and Services.
      2. We disclaim all responsibility from failure of any delivery of a product or Service due to circumstances outside our control.
      3. Your login details are personal to you and must not be shared with others.
      4. Access to the content will be provided for 12 months after purchase or completion of a Course, whichever is sooner.  Extensions may be granted on a case by case basis.
      5. It is your responsibility to ensure you have downloaded any relevant Content that forms part of the Course, noting that any downloaded Content remains the property of us and is only licensed to you for your personal use.
      1. All Courses will not be booked until confirmed in writing by us.
      2. All Courses are not refundable unless the Course is cancelled by us.
      1. The Website, its content and our products and Services contain Intellectual Property owned by us.
      2. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of our Intellectual Property, in whole or in part, without our prior written consent.
      3. Any Course provided to you is for your exclusive use and subject to termination in accordance with clause 12.
      1. We make no representation or warranty that the Website or our products or Services are appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Website or our products or Services is not illegal or prohibited, and for your own compliance with applicable local laws.
      2. Courses that are offered online are for general information and education purposes only and do not replace in-person instruction.
      3. The Website, our products and all blog articles, resources, tools, and other resources on the Website are educational and informational resources only, and are not a substitute for any kind of professional or specialist advice. We cannot guarantee the outcome of following any recommendations provided and any statements made regarding the potential outcomes are expressions of opinion only.  
      4. By continuing to use and read our Website, and all blog articles, resources, tools, and other resources, and by buying and using our products, you acknowledge that we cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Therefore, following any information or recommendations provided on our website and in our blog articles, resources, tools, and other resources, and using our products, is at your own risk.
      1. To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss.
      2. It is imperative that all our products and Services are used only in the manner for which they are intended, and that care and common sense are used when using our products and Services. To the extent permitted by law, we do not accept any liability for, and are not responsible for, any damage, loss or injury caused by the use or misuse of our products and services.
      3. To the maximum extent permitted by law:
    • you access and use the Website and any products or Services at your own risk; and
    • we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, our products or Services, or your access and use of (or inability to access or use) the Website or Courses. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.
    1. PRIVACY
      1. We respect your right to privacy and your right to view and update the personal information we hold about you. We are committed to protecting your privacy when you visit our Website, use our products or Services or contact us in any way.
      2. This policy sets out how we collect, use, disclose and protect your personal information.  

    1. We collect the following information about you
    • Name;
    • Contact information including location;
    • Computer or network;
    • the way you interact with us, including the way you interact with us on any of our social media accounts; and
    • bill or purchase information (if you purchase something from us).
    1. We collect personal information in order to:
    • Respond to communications from you, including any complaints;
    • Provide services and products to you;
    • Market our services and products to you;
    • Improve the products and services that we provide you;
    • Anonymously conduct research and statistical analysis; and
    • Do any other thing authorised by you or the Privacy Act.
    1. We share this information with our staff and:
    • Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services & products;
    • Other third parties for anonymous statistical information;
    • Anyone who can require us to supply your information (e.g, a regulatory authority);
    • Any other person authorised by the Privacy Act or another law; and
    • Any other person authorised by you.
    1. We may use information contained in ‚Äúcookies‚ÄĚ to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may¬†prevent you from taking full advantage of our website.
    2. This clause does not limit or exclude any of your rights under the Privacy Act 1993 (and any amendments). If you wish to seek further information on the Privacy Act, see
    3. If you have concerns about your privacy you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at
        1. Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it) and any Course.
        2. On suspension or termination, you must immediately cease using the Website and any Course and must not attempt to gain further access.
      1. If you have any feedback or a complaint, please contact Charlotte Barlow on
      2. If you have any complaint, you must raise the complaint with us first. Any comments about us made in public forums such as social media will be taken seriously and may affect our ability to resolve your complaint.
      3. If a complaint is raised, there is an obligation to attempt to resolve the complaint in good faith.  if discussions fail to resolve the dispute within a reasonable time, then either party may, by written notice  to the other, require the dispute be submitted for mediation in  Wellington or online by a single mediator nominated by the President of the New Zealand Law Society
      4. In this event the:
    • mediator will not be deemed to be acting as an expert or arbitrator;
    • mediator will determine the procedure and timetable for the mediation; and
    • cost of the mediation will be shared equally between the parties.
    1. GENERAL
    1. If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications.
    2. These Terms, and any dispute relating to these Terms or the Website or any Course, are governed by and must be interpreted in accordance with the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with these Terms or the Website or any Course.
    3. For us to waive a right under these Terms, the waiver must be in writing.
    4. Clauses which, by their nature, are intended to survive termination of these Terms, including clauses 8, 9, 10, 11, 13(b) and 14(a), continue in force. 
    5. If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.
    6. These Terms set out everything agreed by the parties relating to your use of the Website or any Course, and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms. The parties have not relied on any representation, warranty or agreement relating to the Website or any Course that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect from the date you agreed to these Terms.